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FAQ

  • What makes Alphonso Mangoes from Ratnagiri and Devgad special?
    Alphonso mangoes from Ratnagiri and Devgad are known for their rich aroma, creamy texture, and superior sweetness, making them the best in the world.
  • What is RQD Farm?
    RQD Farm is an authentic mango farm specializing in Ratnagiri Alphonso Mangoes, Devgad Alphonso Mangoes, and mango-based products. We are located at 565 At Post Bankot, Tal Mandangad, Dist Ratnagiri 415208.
  • Are your mangoes organic?
    Yes! Our mangoes are naturally grown and ripened without harmful chemicals to ensure the best taste and quality.
  • How can I place an order?
    You can place an order directly on our website, through WhatsApp, or by calling our support team.
  • What payment methods do you accept?
    We accept multiple payment methods, including: ✔ UPI (Google Pay, PhonePe, Paytm, etc.) ✔ Razorpay ✔ Debit/Credit Cards ✔ Net Banking ✔ Cash on Delivery (COD) (where available)
  • Can I modify or cancel my order after placing it?
    You can modify or cancel your order within 24 hours of placing it. Once shipped, cancellations are not possible.
  • Do you offer international shipping?
    Currently, we only ship within India. We plan to introduce international shipping soon!
  • How long does delivery take?
    Metro Cities: 3-5 business days Other Locations: 5-7 business days Delivery timelines may vary due to weather and courier delays.
  • How do I track my order?
    Once your order is shipped, you will receive a tracking link via SMS/Email to monitor your delivery status.
  • Where do you deliver?
    We deliver across India to all major cities and towns.
  • What if my mangoes arrive damaged?
    If your mangoes arrive damaged, please contact us within 24 hours with pictures. We will arrange a replacement or refund as per our Refund Policy.
  • How should I store Alphonso mangoes?
    Keep unripe mangoes at room temperature to ripen naturally. Once ripe, store them in the refrigerator to maintain freshness. Avoid keeping mangoes in plastic bags as they need airflow to ripen properly.
  • How do I know my mangoes are authentic?
    Our mangoes come directly from RQD Farm, and we ensure: ✔ Proper GI Tag certification for authenticity ✔ Natural ripening without carbide ✔ Farm-to-home delivery with freshness guarantee
  • Can I return my mangoes if I don’t like them?
    Since mangoes are perishable, we do not accept returns. However, if your order is damaged or incorrect, we will replace or refund the product.
  • Can I get a replacement instead of a refund?
    Yes! If your mangoes are damaged, we can send a replacement order (subject to availability) instead of a refund.
  • How do I request a refund?
    Contact us within 24 hours of receiving your order. Share clear photos/videos of the issue. Our team will review and process the refund within 5-7 business days if applicable.
  • Can I visit RQD Farm?
    We welcome visitors to our farm! If you’re interested in a farm tour, contact us in advance to schedule your visit.
  • Do you offer bulk orders for events or businesses?
    Yes, we provide bulk orders for events, weddings, and businesses. Contact us at [Insert Contact Details] for pricing and availability.
  • Do you sell mango pulp or other mango products?
    Yes! Apart from fresh Alphonso mangoes, we also sell: ✔ Mango Pulp (Aamras) ✔ Mango Pickles ✔ Dried Mango Products
  • Contact Us
    If your question isn’t answered here, feel free to reach out: 📞 Phone/WhatsApp: [Insert Contact] 📧 Email: [Insert Email] 📍 Address: 565 At Post Bankot, Tal Mandangad, Dist Ratnagiri 415208 We are happy to assist you!
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